COURSE CODE: TGS-2026062389

About This Course
This course provides small business owners and managers with the knowledge and tools needed to effectively manage personal data protection in compliance with the Personal Data Protection Act (PDPA). Learners will gain a thorough understanding of their responsibilities when it comes to notifying individuals about data collection purposes, ensuring the accuracy of personal data, and managing data throughout its lifecycle. Through practical case studies and hands-on exercises, participants will learn how to navigate consent management, rectify errors in personal data, and implement protocols for ceasing or anonymizing data in a compliant manner.

For small businesses, understanding and applying personal data protection principles is essential for building trust with customers and avoiding legal risks. This course is highly relevant as data protection laws are increasingly being enforced across the globe, and non-compliance can result in fines and damage to business
reputation. The skills gained through this course will not only help businesses stay compliant with PDPA obligations but also provide a competitive advantage by demonstrating a commitment to protecting customer privacy. Completing this training will empower small business owners and managers to make informed decisions about data handling, and it can help prepare them for any future audits or regulations.

What You’ll Learn

By end of course, learners should be able to:

• LO1 Upon completion of this learning unit, participants will be able to notify individuals of data collection purposes in compliance with PDPA obligations and consent conditions. They will understand the legal framework governing personal data protection, be able to identify what constitutes personal data, and implement proper notification procedures when collecting, using, or disclosing personal information.
  Participants will also demonstrate the ability to ensure that data is only collected and used for the specific purposes for which consent was obtained.
• LO2 Upon completion of this learning unit, participants will be able to ensure accuracy and rectify errors in collected personal data following best practices and accountability requirements. They will implement operational strategies to maintain data integrity, establish processes for correcting data errors when requested by individuals, and understand their accountability obligations under the PDPA. Participants will be equipped to develop and maintain robust data management practices that ensure compliance with accuracy and correction requirements.
• LO3 Upon completion of this learning unit, participants will be able to cease or anonymise personal data appropriately by applying PDPA lifecycle principles and consent withdrawal protocols. They will understand the complete data lifecycle from collection to disposal, implement proper data retention and anonymization procedures, and manage consent throughout the data lifecycle including withdrawal processes. Participants will be able to develop comprehensive data protection management programs and ensure ongoing compliance with lifecycle requirements. 

Course Information
Skills Framework: Data Protection Management ICT-CGP-3020-1.1 TSC under Skills Framework
Time: 9:30am-6:30pm
Duration: 24hrs (3 days)
Tel: michelle@lauressolutions.com
Email: michelle@lauressolutions.com

FEE & FUNDING
Total Course Fee Per Trainee 1500 (Incl. 9% GST: 1,635)

Course Certificate
Two e-certificates will be awarded to trainees who have passed the assessment.

1. Statement of Achievement
   Data Protection Management ICT-CGP-3020-1.1 TSC under Skills Framework issued by WSG/SSG.
2. Certification of Achievement issued by LAURES SOLUTIONS PTE. LTD..

Course Outline
LU1: What is PDPA?
T1: Definition of personal data
T2: Obligations under the PDPA
T3: Personal Data Protection Act 2012 (PDPA)
T4: Notify individuals of the purposes for the collection, use or disclosure of their personal data
T5: Collect, use or disclose personal data only for the purpose for which consent was obtained

LU2: Best Practices of PDPA
T1: Best practices in operationalising PDPA
T2: Accountability under the PDPA
T3: Ensure accuracy and completeness in the collection of personal data
T4: Correct errors or omissions in individuals’ personal data upon request

LU3: PDPA Lifecycle
T1: PDPA and the data lifecycle
T2: Organisation’s processes, procedures and guidelines of DPMP
T3: Cease retention or anonymise personal data when it is no longer necessary for business or legal purposes
T4: Obtain consent to collect, use or disclose individuals’ personal data
T5: Allow individuals to withdraw consent

Enquiry
Venue: 051531, 531A UPPER CROSS STREET HONG LIM COMPLEX 04 95

Minimum Entry Requirements
Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Frequently Asked Questionsy
* What are the prerequisites for WSQ Funding?
1. You need to be a Singaporean Citizen or Permanent Resident, physically based in Singapore.
2. You must successfully complete the programme and pass the assessment in order to be eligible.
3. You must attend at least 75% of the training.
* Can I club any other grant with this subsidy?
No, you cannot claim any other grant if you are claiming this subsidy from SSG. You should not be claiming for any other grants, subsidies, or tax concessions, provided unless explicitly permitted.
* Do I need to pay the full fee, and then claim the subsidy from WSQ Funding?
The programme works on a Nett fee model, i.e. you only need to pay the difference between the fee, and the funding amount at the time of enrollment. The training provider (TP) will claim the funding amount from SSG on completion of the programme. In case you fail to complete the programme, or if the claim raised by TP is rejected by SSG then you are liable to pay the funding amount to TP.