COURSE CODE: TGS-2026062430

About This Course
This course focuses on equipping learners with essential strategic negotiation tactics that can unlock business potential by maximizing outcomes in various business settings. Participants will gain the ability to develop effective negotiation strategies, identify key negotiation styles, and apply psychological techniques to influence outcomes in both high-stakes and everyday business negotiations. Learners will explore case studies, engage in role-playing exercises, and develop practical negotiation skills that can be immediately applied in business environments.

Strategic negotiation is a critical skill in almost every industry, as it directly impacts relationships, partnerships, and overall organizational success. Whether in sales, procurement, or managing business agreements, this course helps professionals refine their communication and decision-making abilities, which can lead to more favorable deals, stronger business relationships, and improved operational efficiency. This course is ideal for professionals aiming to advance their careers by mastering the art of negotiation to drive business growth and resolve conflicts effectively.

What You’ll Learn

By end of course, learners should be able to:

• LO1 Learners will be able to identify negotiation outcomes, context of negotiation and prepare relevant background information for negotiation. This learning outcome ensures that participants develop a comprehensive understanding of the foundational elements required for successful negotiation preparation, including the ability to clearly define desired outcomes, understand the negotiation context, and gather essential background information to support their negotiation strategy.
• LO2 Learners will be able to apply negotiation techniques during negotiation and record negotiations for evaluation after negotiation. This learning outcome focuses on the practical application of negotiation skills, ensuring participants can effectively implement various negotiation techniques in real-world scenarios and maintain proper documentation for post-negotiation evaluation and continuous improvement.

Course Information
Skills Framework: Business Negotiation ICT-BIN-3105-1.1 TSC under Skills Framework
Time: 9:30am-6:30pm
Duration: 24hrs (3 days)
Tel: michelle@lauressolutions.com
Email: michelle@lauressolutions.com

FEE & FUNDING
Total Course Fee Per Trainee 1500 (Incl. 9% GST: 1,635)

Course Certificate
Two e-certificates will be awarded to trainees who have passed the assessment.

1. Statement of Achievement
   Business Negotiation ICT-BIN-3105-1.1 TSC under Skills Framework issued by WSG/SSG.
2. Certification of Achievement issued by LAURES SOLUTIONS PTE. LTD..

Course Outline
LU1: Preparation for Negotiation
T1: Identifying your negotiation outcomes
T2: The importance of negotiation
T3: Knowing the context of negotiation
T4: Identify roles and responsibilities
T5: Understanding negotiation styles with consideration on social and cultural differences
T6: Preparing relevant background information and plan your negotiation

LU2: Advanced Negotiation Strategies and Techniques
T1: Opening offers and tactics on dealing with difficult people
T2: Listening and building empathy
T3: Anchoring and framing techniques for mutual benefits
T4: Applying negotiation techniques to achieve desired outcomes
T5: Avoiding final offer and do not use round numbers
T6: Considering relevant precedents in past negotiations
T7: Closing your offer and debriefing your negotiation
T8: Evaluate your negotiation outcomes

Enquiry
Venue: 051531, 531A UPPER CROSS STREET HONG LIM COMPLEX 04 95

Minimum Entry Requirements
Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Frequently Asked Questionsy
* What are the prerequisites for WSQ Funding?
1. You need to be a Singaporean Citizen or Permanent Resident, physically based in Singapore.
2. You must successfully complete the programme and pass the assessment in order to be eligible.
3. You must attend at least 75% of the training.
* Can I club any other grant with this subsidy?
No, you cannot claim any other grant if you are claiming this subsidy from SSG. You should not be claiming for any other grants, subsidies, or tax concessions, provided unless explicitly permitted.
* Do I need to pay the full fee, and then claim the subsidy from WSQ Funding?
The programme works on a Nett fee model, i.e. you only need to pay the difference between the fee, and the funding amount at the time of enrollment. The training provider (TP) will claim the funding amount from SSG on completion of the programme. In case you fail to complete the programme, or if the claim raised by TP is rejected by SSG then you are liable to pay the funding amount to TP.